24/7 Emergency Response

Fire & Smoke Damage Restoration in Plano, TX

Fire damage doesn't stop when the flames are out. Smoke and soot keep damaging walls, fabric, and air quality for as long as they sit untreated, and the water used to fight the fire creates a second problem on top of the first. You need a team that handles all of it, not just the part that's easiest to bill.

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  • Licensed & Insured
  • IICRC Certified
  • We Work With Insurance
  • 24/7 Response
Before we arrive

What To Do Right Now

  • Photograph the damage from multiple angles before anything is moved or cleaned.
  • Shut off utilities if instructed by emergency responders.
  • Contact your insurance company as soon as it's safe, and let us coordinate documentation with them.
  • Don't re-enter the property until the fire department or an inspector clears it as safe.
  • Don't try to clean soot yourself. Wiping it can grind it deeper into surfaces and fabric.

Soot is acidic and starts etching and staining within hours. The right sequence of cleaning matters more than speed with a rag.

Step by step

Our Fire & Smoke Restoration Process

1

Inspection & Damage Assessment

We assess structural damage, soot penetration, and water damage from firefighting efforts together, since they're rarely separate problems.

2

Board-Up & Tarping

Securing the property against weather and unauthorized entry while the work is planned.

3

Water Removal

If firefighting left standing water, it comes out first.

4

Smoke & Soot Removal

Specialized cleaning for walls, ceilings, HVAC systems, and contents.

5

Odor Removal

Ozone treatment, thermal fogging, or air scrubbing depending on severity. Surface cleaning alone doesn't remove embedded smoke odor.

6

Cleaning & Sanitizing

Affected materials and contents are cleaned, restored, or documented for replacement.

7

Reconstruction

Drywall, framing, electrical, and finish work to bring the property back, fully integrated with your insurance claim.

What we handle

Fire & Smoke Services We Provide

Smoke & Soot CleanupOdor RemovalBoard-Up & TarpingContents Packout & CleaningFull Reconstruction After Fire DamageInsurance Claim Documentation & Support
Why us

Why Plano and DFW Property Owners Choose Us

  • IICRC certified technicians who handle cleanup, odor, and rebuild.
  • We coordinate directly with your insurance adjuster and document the loss the way carriers expect.
  • 22 years of combined restoration and construction experience, based in Plano.
  • One team for cleanup and rebuild, so there's no second contractor and no repeated explanations.
Good questions

Fire & Smoke FAQ

[ADD YOUR REAL RESPONSE TIME HERE] We answer the phone 24 hours a day and dispatch from Plano. Call 469-998-7663 and we'll tell you exactly when a crew can be on site.
Most homeowner and commercial policies cover fire damage. We document the loss properly and work directly with your adjuster to support your claim.
In most cases, yes. Smoke odor lives in porous materials, not just the air, so we treat walls, insulation, ductwork, and contents rather than just spraying the room.
Yes. PSN General Contracting handles full reconstruction after fire damage, from framing and drywall to finished renovation.
Fire damage refers to structural and material destruction from flames. Smoke damage refers to the residue, odor, and discoloration smoke leaves even in areas the fire never reached. Most losses involve both, and we handle both together.

Water or fire emergency? Don't wait.

Tell us what happened and we'll respond fast. If it can't wait, call now. A real person answers 24 hours a day.

469-998-7663
  • IICRC certified, licensed and insured
  • We work directly with your insurance company
  • Cleanup and the full rebuild by one team

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