Fire & Water Restoration

Contents Packout & Cleaning in Plano, TX

When fire or water damage restoration requires significant work on a property, the contents (furniture, electronics, clothing, documents, personal items) often need to come out first. Moving them out fast protects them from further damage during restoration. Cleaning and inventorying them properly protects your insurance claim.

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What's included

What Contents Packout Includes

  • Inventory documentation: every item removed is itemized and photographed before it leaves the property.
  • Careful packing and transport, handled to protect from additional damage.
  • Cleaning and restoration of smoke, soot, and water damage from salvageable items.
  • Secure storage in a climate-controlled facility during the restoration period.
  • Return delivery, with items returned and placed at the property when restoration is complete.
Why it matters

Why Contents Documentation Matters

Your insurance claim covers damaged contents as well as structural damage, but the carrier needs an inventory to evaluate and settle that portion of the claim. Contents packed out without a proper inventory create disputes about what was damaged, what was salvageable, and what needs to be replaced. We document everything before it moves.

This also protects against items being lost or damaged in transition, a real risk whenever belongings are moved quickly under emergency conditions without a system.

Honest assessment

What We Can and Can't Restore

  • Furniture with surface soot or smoke odor is often restorable with proper cleaning and deodorizing.
  • Electronics with water or smoke exposure are assessed for function and safety; some can be cleaned, others cannot.
  • Clothing and soft goods are often sent for specialist cleaning, with smoke odor treatment available for fabrics.
  • Documents and photos can sometimes be dried and cleaned; severely damaged documents may be digitally recovered.
  • Items with deep contamination from sewage or Category 3 water are typically not restorable and are documented for replacement.
Good questions

Contents Packout FAQ

We recommend it if possible, so you can flag any items with special significance or value. If you can't be there, we inventory and photograph everything before it moves.
Until restoration is complete and the property is ready to receive them. We keep you updated on timeline throughout the process.
Usually yes. Contents cleaning, packout, and storage related to a covered loss are typically covered under the personal property or business property portion of your policy. We document everything for your adjuster.
Non-restorable items are documented and included in your claim as replacement cost or actual cash value depending on your policy. We don't just discard them, we create the paper trail you need to get paid for them.

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  • IICRC certified, licensed and insured
  • We work directly with your insurance company
  • Cleanup and the full rebuild by one team

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