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Flood Cleanup in Plano, TX

DFW flood events are not rare. The region sees severe storms, flash flooding, and drainage backup regularly, and the properties most at risk are often the ones that weren't designed with that in mind. When floodwater enters a building, the damage compounds fast: saturated materials, contaminated water, and a tight window to prevent mold.

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  • Licensed & Insured
  • IICRC Certified
  • We Work With Insurance
  • 24/7 Response
Why it's different

Flood Cleanup Is Not the Same as Pipe Leak Cleanup

Floodwater from storms or rising drainage is categorized as Category 3 (black water) by the IICRC. That means it contains contaminants, including bacteria, sewage, chemicals, and debris, that require different handling than a clean water supply line break.

This matters because

  • Porous materials (carpet, drywall, insulation, wood framing) that contacted Category 3 water typically cannot be dried and saved. They need to be removed.
  • Surfaces that contacted floodwater need to be cleaned and treated with antimicrobial agents before drying and rebuilding begins.
  • HVAC systems that pulled contaminated air during the flood may need inspection and cleaning.

We're trained and equipped for Category 3 water events, not just the easier clean water scenarios.

Step by step

Our Flood Cleanup Process

1

Safety Assessment

Structural safety and utility shutoff confirmed before work begins.

2

Water Classification

We confirm the category of the water to determine the proper handling protocol.

3

Extraction

Standing floodwater removed with industrial pumps.

4

Contaminated Material Removal

Flooring, drywall, and insulation affected by Category 3 water are removed and disposed of properly.

5

Cleaning & Antimicrobial Treatment

All affected structural surfaces are cleaned and treated.

6

Drying & Dehumidification

Commercial equipment dries the structure to IICRC standard.

7

Reconstruction

We rebuild what was removed: flooring, drywall, cabinetry, and finish work.

Coverage

Insurance and Flood Claims

Flood damage from rising water is typically covered under a separate flood insurance policy (NFIP or private carrier), not a standard homeowner policy. If you have flood coverage, we document the damage to the standards those carriers require. If you're not sure what you have, we can help you understand the scope of your loss so you can have that conversation with your agent from a position of knowledge.

Good questions

Flood Cleanup FAQ

Mold can begin growing within 24 to 48 hours in a water-damaged space with adequate warmth and organic material. Fast extraction and drying is the primary way to prevent it.
Yes. A supply line break is clean water. Floodwater from storms or drainage backup carries contaminants from soil, sewage systems, and road runoff. The cleanup protocols, the materials that can be saved, and the health risks are all different.
Usually not. Most homeowner policies exclude rising water from floods. Flood coverage is separate and purchased through NFIP or private flood carriers. We help you document your loss regardless of which policy applies.
Yes. PSN General Contracting works with both residential and commercial property owners, as well as property managers and HOAs.

Water or fire emergency? Don't wait.

Tell us what happened and we'll respond fast. If it can't wait, call now. A real person answers 24 hours a day.

469-998-7663
  • IICRC certified, licensed and insured
  • We work directly with your insurance company
  • Cleanup and the full rebuild by one team

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